Until now, customers have all the power to leave reviews on your quality of work and their experience with you. Good reviews are an excellent empowerment for businesses to grow due to the credibility and trust that it builds for them. However, bad reviews have been used for when businesses have failed to deliver on expectations.
Impact Customer Review founders were left with the simple question that became the driving force behind this platform: Why do customers have the power to leave you a bad review which directly impacts your business and future work prospects but you haven’t had the space for your voice to be heard?
Times have changed, customers can finally be reviewed for their good relationships with business owners and we also believe if you’ve had a bad experience you should also have the power to tell your story. Those customers should be held accountable.
WE WANT TO HEAR FROM YOU!
Please tell us about your best and worst experiences working with your customers. We strive to have an open platform on both the good and bad sides of the business dealings with customers.